Beatrice Ani, a Nigerian, is a customer support expert with a great commitment to facilitating business profitability.
Beatrice Ani is a graduate of communications, and at Nexford University, she is currently studying for her MBA on Doing Business Across the World.
In Nairobi, Kenya, she’s basking in all the pleasure nature has to offer. The capital is where she also works providing excellent customer support for a Kenyan company — with good command of the Hausa, Nigerian Pidgin English, and Igbo languages improving customer experience. Outside answering uncountable calls round the clock, she finds time to develop media contents.
Her love for nature, travel, food and cultures across the world cannot be overemphasized.
An exclusive interview with Beatrice Ani:
So far, experiencing the Eastern African country for about a year, how do you find the people and their culture in general?
It’s currently cold here and things are a bit less stressful here. Compared to Nigerians, Kenyans live a very simple life. That’s like the best way to describe the people.
In church, the energy is cool. There’s less shouting or screaming to get the message across. The calm settings really makes me enjoy the worship and praise songs.
You can identify that simplicity in how food is being prepared. Average people can still afford a balanced course with a moderate mix of protein, carbohydrate, vegetables, and so on. But also less spicy.
You could tell in how they dress too, that Kenyans enjoy the simple lifestyle. Although here in Nairobi, the capital, you hardly see people rocking African cultural wears due to corporate office policies. But I believe they do in other areas.
Considering the effect of colonization, that’s understandable. Speaking of corporate settings, what lingua franca dominates conversations?
Swahili is the first official language and English trails behind. Swahili is generally spoken such that everyone bumps into you with it before they get to know your country of origin. Then they switch codes to English 🙂
But not in all cases, because even in corporate settings some Kenyans have little or no command of the English language.
What’s your favorite place to visit?
I love hiking, so the forest is one place for me. There’s a lot of nature parks and beaches. I’m yet to visit the beach. But, God I love the forest — The calmness, the birds chirping, the beautiful trees…
Could you tell us ten more countries you’d love to visit?
Hmm…the first is Mauritius 🙂
I would like the Island countries, beaches, nature parks and all. So here’s my ten: Mauritius, Namibia, Seychelles, Tanzania, Tunisia, Uganda, Rwanda, Ethiopia, Egypt, Senegal!
Thanks for talking to us, Beatrice Ani 🙂
By Elijah Christopher
Elijah Christopher is a journalist at A New Touch Of Africa, is also a creative writer, a poet, and an IT enthusiast. He contributed to the collaborative poem written in celebration of Edwin Morgan Centenary, the first Glasgow poet laureate and Scottish national poet from the University of Glasgow. He loves meeting people and learning about new places, cultures, events, and lifestyles.