South Africa’s Nedbank adopts work-from-home-shift permanently

Nedbank, one of South Africa’s top banks, is taking a walk with the digital future.

The bank is restructuring its workforce with 40% of its workers operating from the convenience of their homes, while 60% will stick to the conventional office settings.

The bank intends to maintain this shift even after the Covid-19 crisis. In Nedbank’s words, ”digital-first and first in digital”.

“Nedbank has been on a journey over the past few years, rethinking its operating model and ways of working to keep up with the changing world and world of work…Subsequently, Nedbank has gradually introduced new Ways of Work and incorporated flexible work practices,” Deb Fuller said, the group executive of Human Resources.


She added that the Covid-19 crisis has automatically influenced employees to working remotely:

“This has given Nedbank an opportunity to accelerate its aspirations, scale its digital workplace in a way that delivers the greatest value for all stakeholders, as well as formally adopt a hybrid workforce model.

“For us, a ‘hybrid workforce model’ means that we will have a portion of our workforce who will remain working from a Nedbank office or branch based site, a portion of our staff who will work remotely and another portion of our staff that will follow a blended approach whereby they move between working at home and the office.

“We believe that the role of many of our offices has changed. As such some of our staff will collaborate rather than work from behind a screen, which can be done from home.

“Nedbank’s new ways of working promotes an office environment of innovation and collaboration that consists of activity-based environments that are digitally enabled.

“Employees will book office space, meeting rooms or seats, according to the functions they need to perform while onsite,”

By Elijah Christopher

Elijah Christopher

Elijah Christopher is a journalist at A New Touch Of Africa, is also a creative writer, a poet, and an IT enthusiast. He contributed to the collaborative poem written in celebration of Edwin Morgan Centenary, the first Glasgow poet laureate and Scottish national poet from the University of Glasgow. He loves meeting people and learning about new places, cultures, events, and lifestyles.

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